REMOTE CLIENT IDENTIFICATION AND ELECTRONIC SIGNATURE WITH OUR DIGITAL WALLET APPLICATION

GoodID’s e-customer service solution offers instantly available remote client identification, contract signing and administration to companies that rely on face-to-face customer service centres or field agents.

REMOTE CLIENT IDENTIFICATION AND ELECTRONIC SIGNATURE WITH OUR DIGITAL WALLET APPLICATION

GoodID’s e-customer service solution offers instantly available remote client identification, contract signing and administration to companies that rely on face-to-face customer service centres or field agents. In light of the COVID-19 pandemic, we are launching this service in beta mode and provide it free of charge to all participating companies for 3 months.

REMOTE CLIENT IDENTIFICATION AND ELECTRONIC SIGNATURE WITH OUR DIGITAL WALLET APPLICATION

GoodID’s e-customer service solution offers instantly available remote client identification, contract signing and administration to companies that rely on face-to-face customer service centres or field agents.

BUSINESS MUST GO ON

In response to the unprecedented situation created by the coronavirus outbreak, in-person customer services have been severely restricted in the space of a few days, and field agent visits have been suspended all over the world. Service providers are busy seeking digital ways to connect with their existing and new customers, from remote identification through electronic contract signing to customer administration.

ID&Trust offers an instant solution for replacing in-person sales and customer support services.

BUSINESS MUST GO ON

In response to the unprecedented situation created by the coronavirus outbreak, in-person customer services have been severely restricted in the space of a few days, and field agent visits have been suspended all over the world. Service providers are busy seeking digital ways to connect with their existing and new customers, from remote identification through electronic contract signing to customer administration.

In the face of the COVID-19 pandemic, ID&Trust offers an instant solution for replacing in-person sales and customer support services.

PERSONAL CUSTOMER SERVICE – REMOTELY

Remote client identification

Using any photo ID and other government-issued identity documents

Submission of documents

Tailored to your company's needs

Electronic signature

with top-tier security or eIDAS compliance

What can GoodID help you with?

Remote client identification and contract signing with the video chat solution of your choice

Signing and amending contracts and issuing declarations with electronic signature

Requesting documents electronically

Verification for customer service and online systems

Verification for self-service customer support (e.g. login through customer kiosk)

Modifying contracts in relation to the debt repayment moratorium

Customer reidentification as required by anti-money laundering legislation

Online sales and contract signing

Online bank account opening and loan application

Who can make the most of it?

Financial service providers

(banks, insurance companies, health insurance schemes, brokers etc.)

Telecommunication companies

Field agents

Sharing economy companies

Utilities providers

Recruitment agencies

Companies with customer service branches

Law firms

Your company

Implement GoodID eCustomer Service instantly without integration headaches!

Instant solution

No integration needed,
runs in-browser.

Platform independence

Works with any video chat
or call centre system
(Skype, Teams, Zoom,
WebEx, Hangouts etc.).

Customizable

Processes can be tailored to your needs,
from sales to signing contracts.

No strings attached

Try out our free demo now and decide later.

Ready to try GoodID's eCustomer Service?

Fill in your details and we will be in touch shortly.